Acceptable Use Policy

1. Purpose

This Acceptable Use Policy outlines the rules for using the Ludwitt learning platform. It exists to ensure a safe, productive, and respectful environment for all learners. Violations may result in account suspension or termination.

2. Prohibited Activities

You may not use Ludwitt to:

• Attempt to gain unauthorized access to other users' accounts or platform systems.
• Use automated scripts, bots, or scraping tools to access the Platform.
• Interfere with or disrupt the Platform's infrastructure or other users' experience.
• Submit malicious content, spam, or phishing attempts.
• Harass, bully, or threaten other users in messages, study rooms, or cohorts.
• Share inappropriate, offensive, or illegal content.
• Impersonate another person or misrepresent your identity.
• Circumvent payment systems or manipulate credit balances.
• Use the Platform for any commercial purpose other than personal learning.
• Violate any applicable laws or regulations.

3. AI Feature Usage

When using AI-powered features (tutoring, explanations, problem generation), you agree to:

• Use AI features for legitimate educational purposes only.
• Not attempt to manipulate AI responses for non-educational content generation.
• Not submit prompts designed to extract harmful, offensive, or inappropriate content.
• Report any AI responses that seem incorrect, inappropriate, or concerning.
• Understand that AI-generated content is for learning assistance and may contain errors.

4. Account Security

• Keep your login credentials confidential and do not share them.
• Use a strong, unique password for your Ludwitt account.
• Notify us immediately if you suspect unauthorized access to your account.
• Do not create multiple accounts for the same person.
• Log out of shared or public devices after use.

5. Study Rooms and Cohorts

When participating in study rooms or cohort activities:

• Be respectful and supportive of other learners.
• Keep discussions focused on learning and relevant topics.
• Follow mentor instructions and cohort guidelines.
• Do not record or share video/audio from study rooms without consent from all participants.
• Report any inappropriate behavior to the cohort mentor or support team.

6. Enforcement

Violations of this policy may result in:

• Warning: A notification about the violation and expected corrective action.
• Temporary suspension: Restricted access to specific features or the entire Platform.
• Permanent termination: Deletion of the account for severe or repeated violations.

We will review all reports fairly and provide an opportunity to appeal decisions.